Reference

Legal Framework Governing Your tambang88 Account

tambang88 operates under a defined legal structure that sets out your rights, our obligations, and the conditions under which your account is maintained — access and eligibility depend…

Account Terms & ConditionsPrivacy & Data PolicyDANA, OVO, GoPay, QRIS Transaction RulesJurisdiction: depends on local lawContact: [email protected]
tambang88 Legal Framework Governing Your tambang88 Account
KONTAK LEGAL KAMI

How to Reach Our Legal and Compliance Team

If you have a question about your rights under our terms, need to submit a data request, or want clarification on a specific policy clause, our…

Email — Legal Desk Send formal requests, data-access queries or account dispute notices to [email protected].
Live Chat — Compliance Channel Our live chat widget connects you to a compliance-trained agent available 07:00–23:00 WIB daily.
Formal Post — Registered Address Written correspondence regarding legal notices can be sent to our registered business address listed…
KEAMANAN DAN HAK AKUN

How We Protect Your Data and Account Rights

Your account security and personal data are managed under a documented retention and access policy.

Data Encryption

All personal data — including your registered DANA, OVO, GoPay or QRIS wallet identifiers — is encrypted using AES-256 both in transit and in storage, so third parties cannot intercept your financial details.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve the lobby layout. You can manage cookie preferences from the settings panel in your account dashboard at any time.

Data Retention Period

Account transaction records are retained for 5 years from account closure to meet financial reporting obligations. After that window, personal identifiers are anonymised unless you request earlier deletion.

Right to Access

You may request a full export of the personal data we hold on your account by emailing [email protected]. We deliver the export in CSV format within 14 calendar days of a verified request.

Right to Deletion

Where local law permits, you can ask us to delete your account and associated personal data. Requests are processed within 30 days; transaction logs required for compliance obligations are anonymised rather than deleted.

Account Security Steps

We enforce two-factor authentication on every login and flag unusual IP changes for manual review. If your account is flagged, our security team contacts you via your registered email before any action is taken.

Your Legal Questions, Answered Directly

These are the questions our account holders ask most often about terms, rights and compliance. If your question is not listed here, reach our legal desk at [email protected] and a compliance officer will respond within 48 business hours.

Eligibility to access our platform depends on local law in your region. We strongly recommend confirming your local legal position before opening or continuing to use an account at tambang88.xyz.

We collect your name, email address, registered phone number and the wallet identifier you link — such as your DANA, OVO or GoPay account number. This data is used solely for account verification, transaction processing and fraud prevention.

Email [email protected] with the subject line 'Data Access Request' and include your account ID. We verify your identity first, then deliver your data export in CSV format within 14 calendar days.

Yes, where local law permits, you can submit a deletion request to [email protected]. We process it within 30 days. Financial transaction logs tied to regulatory obligations are anonymised rather than fully removed.

Transaction records linked to QRIS and GoPay — including amounts, timestamps and wallet references — are retained for 5 years to satisfy financial reporting requirements, then anonymised so your personal identity is no longer attached.

Every policy page on tambang88.xyz displays the version date at the bottom. We also send an in-app notification and an email to your registered address at least 7 days before any material change takes effect.

Use the live chat 'Legal & Account' channel (available 07:00–23:00 WIB) for urgent suspension appeals, or email [email protected] for formal written disputes. We acknowledge appeals within 4 business hours and resolve within 24–48 hours.